Simplicity in Messaging – Part 2

by Alan Belniak on January 20, 2012 · 3 comments

in Marketing, media

(click here to see part one of this two-part series)

I’ve seen this sign on the way out of my neighborhood recently.

 

A simple and effective lost cat message

 

While I feel sad for the owners, I think they have totally nailed the messaging.  I saw this a few weeks ago, and said “that sign is perfect.”  And then, just a few days ago, I was driving by it again, this time with my family.  We stopped at the traffic signal.  I looked over at the sign again.  My wife noticed me look at the sign, and she said to me:

 

“That’s such a great sign.”

“What do you mean?”, I asked.

“It’s perfect,” she said.  “Two lines and a picture.  That’s all I need.  In two words, the sign tells me what the issue is.  Then there’s a picture to convey that message.  And then there’s a way to contact someone if I’ve seen the cat.  How much simpler could it be?”

 

And there it is.  No “responds to…”  or “last seen…”  It’s unnecessary.  The signs are up and around the areas where the cat was last seen.  I know what the cat looks like.  I know what to do if I see it.  Huge sign.  No clutter.  Big photograph.   Big words. Big telephone number.

 

Simplicity in messaging.  And my wife doesn’t even work in marketing.  Maybe that’s why she gets it.  :)

 

(of course, no missing cat poster story can go without reference to Missy the Missing cat)

 


 

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Simplicity In Messaging – Part 1

by Alan Belniak on January 19, 2012 · 3 comments

in Marketing, media

I pass by this billboard every day on the way to work:

 

Coan Cash For Clunkers billboard

 

And every time I see it, I shake my head.  What a missed opportunity.  (For the record, I’m not picking on Coan.  I’ve never used their products or services.  I’m pointing out this advertising faux pas).  Here’s what I mean by the missed opportunity.

 

The speed limit on this road and the billboard size is such that you might get to view the entire media for a few seconds, tops.  So, in that time – and I recognize it’s a challenge – you’ve really got to get across your message or call to action.  In this instance, Coan tells me that they want to be associated with happy women, who smile, and wear green.

 

Again – what a missed opportunity.

 

Why not use the space differently?  Here’s a suggestion: try a bit of cognitive disonnace.  Or a before/after.  Get me to understand what the ‘cash for clunker furnaces’ means to me, as a homeowner, coming from you, a heating specialist.  Maybe a picture of what a run-down, or ideal trade-in furnace looks like.  Maybe it’s a super-old piece of junk that we all know could be traded in.  Or, they could use a picture of one that’s ‘jut old enough’.  That might make me think “gee, mine looks like that – heck, it even looks worse!  I wonder if i could trade in my furnace.”  And then juxtapose that next to a new furnace, one that Coan can sell, install, and service.

Now you’ve given me a reason to think about your company, and a reason to call.

This makes the most use of the space and the limited time I have to see it.

 

Tomorrow, I’ll share an example of Simplicity in Messaging, done the right way.

 


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