General

How to Succeed in Corporate America in Eight Easy Steps – Part 1

10 April 2012

When I graduated with my bachelor’s degree and set out on my first job out of school, I was equal parts excited and scared.  I was excited to change the world and show people how smart I was (oh, hubris – you’re such a devil).  I was scared because I was at least self-aware enough [...]

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Email testing gone awry

5 March 2012

I recently got this email from ING.  I have an account with them.  My wife and I set it up years ago.   We set it up so long ago, I think it was right after we got married.  Just the two of us.  No kids yet.  I’ve been married for a little over seven [...]

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Stop The Hype About The Hype: Hurricane Irene

29 August 2011

There was a lot of hype around the impending arrival of Hurricane #Irene over the August 26 – August 28, 2011 weekend along the eastern seaboard of the US.  A lot of media were talking about it via multiple channels, from TV and radio, to Twitter and Facebook, and everything else in between.  In fact, [...]

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Required Skills to Enter the Digital World Today

10 August 2011

Over on Web Ink Now (David Meerman Scott’s blog), he has a great recent post about what a radical CMO might do nowadays: hire a bond trader into the marketing organization.  Jump over (see link below) and read why – it’s a good read and alludes to another topic David wrote about in the past, [...]

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How to Be a Good Manager

27 May 2011

I’m probably breaking like 85 rules of blogging here, but I don’t care.  I’m re-blogging my own post.  See, a while back, I wrote a post on empathy.  I included it here, or you can jump and read it. The point I was covering there was about customer service.  But ‘customer’ can be used more [...]

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Subjectively Speaking’s Greatest Clicks (2010 edition)

29 December 2010

2010 is coming to a close. Thank you all for reading, and thanks even more to those that left a comment and interacted.  That’s the best part about doing this whole thing.  If you’re a regular reader, I thank you for taking time to read what I have to offer.  If you arrived at the [...]

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